Monday, March 26, 2007

Success in Minnesota

It is always stressed by both our Debt Analysts and CSR's that the client can make their quest to be debt free more successful by being determined.

Congratulations to SK in Minnesota. This client came into the program with 76k in debt November of 2006 and has now completed the program.

Determination and availability of funds have aided in her success. Five accounts were settled averaging 45.2%. The total payout to settle was around 31 thousand with a client savings of 45 thousand.

Congratulations again SK for reaching your goal of being debt free.

Friday, March 2, 2007

Citi Takes steps To Ease Consumer Burden.

Citi is taking a step in the right direction for consumer assistance.
Citi is eliminating the industry practice of increasing interest rates for
individual cardholders due to their defaults on financial commitments with
other parties, sometimes known as "universal default". Until now, Citi has
given customers the right to opt out of any such increase. But with this
announcement, Citi is going even further, abandoning the practice altogether
for all customers.

Citi is also eliminating "any time for any reason" increases to the rates and fees of its customers' accounts. Traditionally, credit card issuers have taken the position that they can increase the rates and fees of a cardholder's account at any time for any reason; for example, to respond to general conditions in the financial markets. As a result of the new policy, Citi will not voluntarily increase the rates and fees of the
account until the card expires and a new card is issued (typically two years). Now, the only reason the rates and fees will increase before the card expires is if a customer pays Citi late, exceeds the credit limit or pays with a check that bounces. When the interest rate on the card is linked to the prime rate, the rate would change only as the prime rate moves up or down.

Vik Atal, Chairman and CEO, Citi Cards NA, said: "We believe that making changes to what have been - until now - basic credit card practices is proof of our ongoing commitment to put our customers first. "We at Citi are committed to creating a positive experience for our customers. We do this by providing flexibility on payment dates, issuing email or text message alerts when bills are coming due or when a credit limit is approaching, protecting their personal information, and by constantly looking for ways to make our billing statements easier to read and understand."

John Taylor, President and CEO of National Community Reinvestment
Coalition, said: "We applaud Citi's move to eliminate 'universal default'
and 'any time for any reason'. Clearly this raises the bar for the industry
and protects consumers in a way that other credit card issuers do not."

The universal default elimination announced today is effective immediately. The "any time for any reason" changes are effective immediately for new customers, will be implemented for existing bankcard customers by April and will be reflected in Citi's customer communications by summer.


This is a big turning point in the debt settlement industry. Citi is making appropriate steps to address consumer needs and burdens. Thank you to Morgen Trafton of The Association of Settlement Companies (TASC) for relaying the article.

Thursday, March 1, 2007

TDS to Visit Thirtieth District of Texas.

With U.S. Consumer debt reaching over 800 billion dollars the Debt settlement industry is in full swing. Many companies are bracing for their growth and procuring residency in the Dallas hot spots of Frisco, Las Colinas and Plano while public officials for the Dallas area are wondering how to draw it back.

TDS today welcomed Rod Givens, District Director for the Thirtieth District of Texas to discuss the industry as it stands and projections for future growth. TDS moved from a small office in Addison to an office 4 times larger not six months ago and the house is packed. Mr Givens has extended an invitation to the TDS Board to evaluate the opportunities in the Thirtieth District.

Coming from Jim Ross, President of TDS, "The growth we have experienced is tremendous. There are so many consumers out there looking for just the slightest relief that they are really researching their options, and debt settlement is at the forefront. The program we have developed is aggressive and very beneficial to the clients in the long run. We have not only helped them by reducing the monthly expenses and burdens they have, but even helped them to get into the homes of their dreams"